Use as directed. For dog beds shipped under compression, allow up to 48 hours for the foam mattress to expand and regain its original shape. Refer to the hang tag and/or seam label for washing instructions if applicable. The product comes with a 90-day limited manufacturer warranty and may also qualify for our 60 Day Worry-Free Program (does not apply to purchases made from unauthorized third-party sellers). For additional questions or further assistance, please reach out to our customer service team at: [email protected] (email) or 888-459-2337 (phone).